Testimonials for True Energy Solutions

Michael M.     We could write paragraphs about the amazing experience we had with Tony and his entire team of employees. Our 150 year-old home had a laundry list of needed fixes and each was complicated by one factor or another. Tony spent HOURS at our house investigating and working up a plan even before he had our business. Ryan then walked us through the NYSEG and NYSERDA approval processes and even went to bat for us to speed up approval. Then they started the work and it was amazing how professional, diligent and friendly the team was. Nothing on our project went as planned and each solution identified a new issue - joys of updating a 150 year-old house. At each instance, Jim, Mark or Tony explained the challenge, answered all our questions and stayed until the job was done. Without question, this is the hardest working, most trustworthy, knowledgeable and diligent contractor I've ever hired. Call them today.

"My name is Michelle C. and I recently had an audit and work completed at my home.  I can tell you from years of experience that no one has ever entered my home and treated it and my family with such respect.  Every person who contributed to this job went above and beyond what they had to do. I can't tell you how many people I have praised 'True Energy Solutions' name to.  I even have helped people look you up online so they could get answers to their questions. Please look up the people connected to the work done in my home and praise them...because they are what make 'True Energy Solutions'!!! Thank you thank you...My home is a warm and welcoming place to be now and my energy bill has literally been cut in half. Respectfully, Michelle C."

From my very first contact to the completion of the job, I found everyone to be knowledgeable, courteous and focused on making sure I had the most efficient resources to meet my heating, cooling and insulation needs.   The project foreman pointed out that the furnace and water heater had areas where heat loss was occurring and proceeded to correct those deficiencies. I observed that everyone on the crew viewed their job as important and did quality work in their task.

A detailed oriented company! Tested the areas of heat loss in the house prior to sealing and insulating. Used booties while in the house. All employees pleasant, knowledgeable, and concerned to make sure job was completed correctly. Very satisfied!

So happy with the installation of Spray Foam to insulate the underneath of our manufactured home!  We had other contractors come out, but they didn't take the time to explain our options. We ended up being qualified for the EmPower NY Program.  They had the best Customer Service, performed quality work and at an excellent value!  We were so pleased we referred them to our daughter!

Kim C. bought her East Rochester, NY home during the winter time and the following spring she found out that there was a huge carpenter ant infestation in the attic. To get rid of the infestation, all the attic insulation had to be removed. Spending the following winter in a home with an uninsulated attic was and extremely tough experience for Kim so she called True Energy Solutions for help. Kim had plans to finish the attic, so she chose to have it insulated with spray foam, which adds R-Value and air seals the space at the same time. The attic is now ready to be finished into extra living space for Kim and her family.

https://www.trueenergysolutions.com | 1-877-673-0952 During a particularly harsh winter ice dams caused a lot of water damage to Ryan M.'s Fairport, NY home. The next fall he called True Energy Solutions in the hopes of finding a solution to prevent ice damming and all the damages it causes. One of our certified energy conservation technicians spent half a day performing a thorough evaluation of the property and determined that insulation upgrade and air sealing would help prevent ice dams. Two weeks later, our installation crew was at the site, performing the needed services. Ray was very impressed with how diligent and respectful they were, and how they cleaned up after themselves after the work was done.The ice damming problem was fixed, and as an added bonus, Ryan also noticed that his home is more comfortable now. "The thing we are most happy about is the contact afterwards" -- says Ray. "Anytime I needed questions answered that was really priority for you guys."

I got a lot of work done by True Energy Solutions and am happy with the work that was done. They did a home energy audit, air sealing and spray foam in the crawlspace. The work was completed quickly and I have had no problems since they have been out. 

The installation crew was experienced, professional, hard working. Very satisfied with timeliness of completion, quality of work and follow up on questions / issues noted.

I understood the process and status of my job. Tony did a wonderful job

With my new attic insulation, we immediately were able to lower our thermostat from 69 degrees to 65 degrees with no change in comfort. Thanks True Energy!

Very Professional!

5 out of 5 for Quality, Customer Service, and Value for Money.

The staff was courteous and professional and the overall quality of work was excellent. My neighbor next to you needs you. She has your number and will call. 

They went above and beyond what needed to be done with my attic insulation.  They were very professional and treated me like a member of the family.  I would highly recommend them for insulating your house.